Savvy leaders disperse knowledge because they understand that controlling knowledge diminishes value, while releasing the knowledge creates value. The questions is why don't we see in companies, organizations and countries in general a wider dispersion of knowledge.
Considering the following steps in an organization or corporation; employees must be able to acquire knowledge through learning, transfer that knowledge from his/her head into an information system, apply then the knowledge from the information system into an actionable event, manage the knowledge that implies to execute with focus, timing and precision, and then secure the knowledge like to keep it from “evaporating”.
Based on the above sequence the first step is access to learning that can be done by a company or an individual who considers that changes are required. The next step involves the use of technology which in many cases can be achieved through eLearning. The third and fourth steps are the most difficult because actions need to happen simultaneously while managing them timely with focus, engagement and precision. If we compare the above steps with a Lean Six Sigma environment they would pertain to Analyze and Improve phases. Securing knowledge involves control and a proper system that while dispersing information still allow flexibility for implementing and proposing changes. All companies and organizations can reach the highest level of knowledge since we have a process map that can be implemented.
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